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7 ways to minimize returns in e-commerce

Returns are simply a fact of life in retailing generally and ecommerce in particular. In fact, a generous, customer-friendly return policy is a key element of a successful online sales operation.

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What is “Customer Experience”

These days, everything is about improving, changing, protecting, examining or reinventing the “customer experience”. No one was talking about this just a few years ago so where did it come from and what’s it all about?

Maintaining Our Infrastructure as Incident Commander

Maintaining the modern SaaS system based on cloud operational 24/7 is definitely not a trivial thing. Especially if your product grows 100% year to year. Through the last 6 years we were figuring out the process which allows us to keep an eye on our system health, without building a dedicated team.

XAI: Explainable Artificial Intelligence

Artificial intelligence has entered the mainstream. We hear about it in the daily news, we use it every day on our devices. Have you ever wondered how it works? How do algorithms make decisions?

edrone: that’s how we are

Not so long ago the edrone team had finally the opportunity to leave our virtual workspace behind and meet in the real world. We had an unbelievably good time, and that got me thinking about how it’s possible that a 110-person team, mainly created during lockdowns, is so close to each other.

Dispatches from the ULMFiT trenches

Don’t just look at the benchmark figures when you evaluate your language model. A subjective judgement can also lead to interesting insights.

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The administrator of your personal data is edrone LLC. We will handle your contact details in line with our Privacy Policy.