Contrary to what you might think, edrone’s story has nothing to do with flying remote-controlled devices that take cameras up into the air. Instead, we started out in 2016 by trying to answer a simple question:

Why did CRMs have to be adapted to e-commerce instead of being created for e-commerce?

Michał Blak and Rahim Blak, artists by heart but driven by an entrepreneurial mentality, were running their marketing agency and working with many online stores when they realized that small and medium e-commerce operations are underserved with enterprise-class solutions. They quickly decided to solve this problem themselves and created a powerful but easily applicable CRM and Marketing Automation system for every online store.

The evidence that they had connected with an underserved market was clear from the beginning. edrone started growing immediately and quickly expanded from its home market in Poland to 25 countries on 5 continents. In 2020, the company got financial backing from VC investment partners at Portfolion – a series Pre-A investment of US$ 2.5 million. Eighteen months later the company achieved $4.4M ARR and improved the growth rate by over 100%. In 2022 two new shareholders – Atmos Ventures and Müller Medien – joined existing investors in the second part of the A series. which provides us the opportunity to expand even more in LATAM and CEE markets.

Dive into the voice revolution for e-commerce

Another huge leap forward came in the form of a grant of U$ 2.8 million from Poland’s National Centre for Research and Development (NCRD), which supports innovation and new technologies. We dedicated these resources to hiring the finest A.I. experts and developing our cutting-edge voice-based search engine, revolutionizing e-commerce as we know it by enabling natural-voice interaction with e-shops.