Learn more about the customers. edrone eCRM will help you get to know your store visitors and customers to increase sales.
edrone will identify store visitors when:
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edrone’s marketing automation features can be deployed immediately after a quick activation that takes only a few minutes to complete.
edrone’s built-in flexibility allows you to create any automation path to meet your store’s specific needs, but to make things easier we included a menu of some of the most common scenarios designed to improve your conversion rate and increase your store’s sales.
Edrone saves all the products and images, and personalizes the messages by placing matched products in the messages to your customers.
Learn more about your customers thanks to the system dynamically assigning them to the appropriate segments.
Your customers are trendsetters! They gladly share information about themselves on the social media.
Multi-channel marketing. Use recommendations and machine learning in all channels thanks to API.
Restore abandoned shopping carts. You can set multiple messages that will be automatically sent to customers, reminding them about the products that they added to their shopping cart. Each customer will receive a different message, even though you will set a selected scenario just once.
Restoring abandoned shopping carts includes:
You can create your own loyalty programs.
The advantages of the loyalty program include:
The basic tool for an eCommerce manager is the newsletter. Switch from tools for sending emailing campaigns to personalized newsletters in edrone
If a product is not available in your store at a given time, the customer can sign up to a waiting list by clicking on one button. When the product appears in your store, we will inform the customer that the product is available.
This scenario is a perfect solution if:
A/B tests are not for everyone, but we know that there are people who know how to use them. Before sending the message, you can check the effectiveness of different creations. Then you will be able to decide, or you will let the system decide on the selection of the more effective creation.
Personalized recommendations are based on customer behavior. For example, if you viewed product X, you will receive a recommendation to purchase products that other users most frequently viewed or bought along with product X. The recommendation system is based on viewed products, purchased products and products added to the shopping cart.
Behavioral recommendations involve the transmission of such messages as:
Product photos, descriptions and links will be automatically added to every message and will be sent at the best time.
After-sales recommendations are messages in which each customer receives proposals of products complementing the offer.
CRM stores information about the behavior and shopping preferences of all the visitors, including those who are anonymous. We have introduced two most effective methods of converting visitors into eStore customers.
Send your customers the bestsellers from a selected category or categories that they were recently interested in.
Your customers can receive push notifications without sharing their email address. The notifications will be displayed for the customers on the mobile device and on the PC, even if the browser is closed.
Products at first sight. Find out which products in your store are the most valuable.
The system learns what products may interest your user on the basis of customer behavior. Behavioral recommendations is the matching of the offer based on the behavior of other customers and the user's purchase history.
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